Privacy Policy
Organization: Bongaon Municipality

  1. Introduction

Bongaon Municipality is committed to protecting the privacy of users visiting our website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website and online services.

By using this website, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of this site.

  1. Information We Collect

We may collect the following types of information:

  1. Personal Information
  • Name
  • Address
  • Phone number
  • Email address
  • Payment details (for online transactions)
  • Any other details required for municipal services
  1. Non-Personal Information
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and analytics data
  1. How We Use Your Information

The information collected is used for the following purposes:

  • To provide and improve municipal services
  • To process payments and transactions
  • To respond to inquiries and complaints
  • To send notifications and service-related updates
  • To analyze website usage and enhance user experience
  • To comply with legal and regulatory requirements
  1. Data Protection & Security
  • We implement appropriate technical and security measures to protect your data from unauthorized access, loss, or misuse.
  • Online payments are processed through secure and encrypted payment gateways.
  • We do not sell, rent, or share your personal information with third parties except as required by law.
  1. Cookies & Tracking Technologies
  • Our website may use cookies to enhance user experience.
  • Users can manage cookie preferences through their browser settings.
  • Third-party analytics tools may collect anonymized usage data.
  1. Data Retention Policy
  • We retain personal data only for as long as necessary to fulfill the purpose for which it was collected.
  • Data may be archived or deleted in compliance with legal and operational requirements.
  1. User Rights & Responsibilities
  • Any requests regarding data privacy should be sent to our official contact details below.
  • Users must ensure that the information provided is accurate and up to date.
  1. Legal Compliance
  • This Privacy Policy is governed by the laws of West Bengal, India.
  • We comply with all applicable data protection and cybersecurity regulations.
  1. Policy Updates

Bongaon Municipality reserves the right to update this Privacy Policy at any time. Changes will be published on this website, and continued use implies acceptance of the revised terms.

  1. Contact Information

For privacy-related inquiries, please contact:

For any refund-related queries, please contact:
Bongaon Municipality

     School Road, Bongaon,

     North 24 Parganas, 743235

[bongaonsi@gmail.com]

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