Privacy Policy for Smart Bongaon Driver App

Privacy Policy for Smart Bongaon Driver App

Effective Date: July 2, 2026

Introduction

This Privacy Policy describes how CS TECHNOLOGY SOLUTION  collects, uses, stores, and protects information through the Smart Bongaon Driver App .

The Smart Bongaon Driver App is developed and published on the Google Play Store by Chandan Sinha on behalf of CS TECHNOLOGY SOLUTION.

This application is exclusively intended for authorized drivers engaged by Bongaon Municipality or other authorized municipal bodies to manage daily field operations and assigned service activities.

By using this application, you agree to the collection and use of information in accordance with this Privacy Policy.

Developer Information

Application Name: Smart Bongaon Driver App

Google Play Developer: Chandan Sinha

Company: CS TECHNOLOGY SOLUTION

Website: https://www.bongaonmunicipality.org/

Privacy Policy: https://www.bongaonmunicipality.org/privacy-policy-for-smart-bongaon-driver-app/

Purpose of the Application

The Smart Bongaon Driver App has been developed to digitize municipal field operations and improve service delivery.

The application enables authorized drivers to receive assigned work orders, navigate to service locations, capture work progress, and submit completion reports with photographic and GPS evidence.

The application is intended only for official municipal work and is not designed for public use.

Driver App Features

The Smart Bongaon Driver App provides the following features:

• Driver registration and secure login.
• Receive service bookings and work assignments from the administrator.
• View assigned service details including address, service type, scheduled date, and time.
• Start assigned work by capturing three photographs along with the device’s GPS location (Latitude and Longitude) as proof of work commencement.
• Complete assigned work by uploading three completion photographs together with the corresponding Latitude and Longitude (GPS coordinates) as proof of service completion.
• Track work status and assignment progress.
• Receive notifications regarding newly assigned services and operational updates.

Information We Collect

Depending on the services used, the application may collect:

• Driver Name
• Mobile Number
• Login Credentials
• GPS Location (Latitude and Longitude)
• Photographs captured during work commencement and completion
• Service Assignment Details
• Date and Time of Activities
• Application Usage Logs

Why We Collect This Information

The collected information is used to:

• Authenticate authorized drivers.
• Assign municipal work orders.
• Track service progress.
• Verify attendance and field activities.
• Validate work commencement and completion.
• Maintain operational records.
• Improve service quality.
• Resolve complaints and disputes.
• Generate administrative reports.

Location Permission

The application requests access to the device’s location while the driver is performing assigned municipal duties.

Location data is collected only to:

• Verify the driver’s location.
• Confirm work start location.
• Confirm work completion location.
• Record Latitude and Longitude for official municipal records.
• Improve operational monitoring.

The application does not collect unnecessary location information beyond its operational requirements.

Camera Permission

The application requests Camera access to enable drivers to capture photographs before starting work and after completing work.

These photographs serve as official proof of service execution and are uploaded securely to the municipal server.

Storage Permission

The application may access device storage solely for:

• Uploading work photographs.
• Temporarily storing images before upload.

No unrelated personal files are accessed.

Data Security

CS TECHNOLOGY SOLUTION implements appropriate technical and organizational security measures to safeguard user information against unauthorized access, misuse, disclosure, alteration, or destruction.

Data Sharing

We do not sell or rent personal information.

Information collected through the application may only be shared with:

• Authorized officials of Bongaon Municipality.
• Government authorities where required by law.
• Trusted service providers supporting the application’s operation under appropriate confidentiality obligations.

Data Retention

Information is retained only for as long as necessary to fulfill operational, contractual, legal, or regulatory requirements.

User Responsibilities

Drivers are responsible for:

• Maintaining the confidentiality of their login credentials.
• Providing accurate information.
• Using the application only for authorized municipal duties.

Children’s Privacy

This application is intended only for authorized adult users engaged in official municipal work and is not directed toward children under the age of 18.

Changes to this Privacy Policy

CS TECHNOLOGY SOLUTION reserves the right to modify this Privacy Policy at any time. Updated versions will be published on this page with a revised effective date.

Contact Us

For any questions regarding this Privacy Policy or the Smart Bongaon Driver App, please contact:

CS TECHNOLOGY SOLUTION

Developer: Chandan Sinha

Email: support@cstechnologysolution.com

Website: https://www.bongaonmunicipality.org/

By using the Smart Bongaon Driver App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.